Anand Gala is a long-time franchisee of Jack in the Box, Del Taco, Famous Dave’s and others, and he has now crossed the aisle to form Gala Capital and purchase his first franchisor, Mooyah Burgers, Fries & Shakes. He believes many franchises stumble over a few common mistakes, which he plans to avoid at Mooyah and any additional brands he buys.
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Nicole Ossenfort had been CEO and president of Liberty Tax for just two-and-a-half weeks when reached Thursday, but she was already putting her focus squarely on franchisees. “I believe that happy, successful franchisees and employees are the basis and essential for the success of this company. They are the reason we exist, and we have to start making decisions and strategies that support that core belief,” said Ossenfort, the third CEO in six months at Liberty Tax. “In fact, we believe that so much, we changed our mission statement: creating happy, successful franchisees and employees.”
QSR brand marketing continues to get weirder and more personal, with the latest example being Hardee’s who has gone all out for award-winning author Brad Parks, who’s been using his local Hardee’s as the backdrop for his famous crime series.
As more brands and customers add social and environmental responsibility to their list of must-haves, the latest announcement is several major food brands banding together to improve the health of agricultural soils and fend off climate change.
Cheers, upbeat music and a general sense of female empowerment dominate the WFF’s Annual Leadership Development Conference, where career advancement and leadership growth of women in the food industry are the focus and premier speakers champion the strides made. It was a sobering start to the day, then, when Celia Huber, a senior partner at McKinsey & Co., pulled up a slide reading: “At current rates, it will take more than 100 years to reach gender equality in the C-suite.”
Wendy’s sold the restaurants to JAE Restaurant Group as part of its System Optimization Initiative, a shift from company-owned to franchise transactions with the goal of Wendy’s owning just 5 percent of its 6,500 restaurants.
The Browning-Ferris standard for joint employer—which many in franchising despise— is back in business for now, after the National Labor Relations Board on Monday vacated its Hy-Brand decision on the grounds that one of its board members, William Emmanuel, had a conflict of interest and should have recused himself. “Which means that, for now anyway, Browning-Ferris is again operative law,” explained David Kaufmann with Kaufmann Gildin & Robbins in an email Monday,
Courtyard by Marriott took the wraps off its new Bistro Bars this week, which the company bills as an “elevated evening experience” for business travels and lobby bar enthusiasts like the Franchise Times edit staff.
CircusTrix Holdings of Provo, Utah, bought Sky Zone last month, bringing the 195-unit trampoline park chain under its umbrella and changing the game for Jeff Platt, former CEO of Sky Zone and now president, reporting to the founder and CEO of CircusTri…
After the dust-up created by its recent $4.99 footlong sandwich promotion, which several franchisees said was a strain on their profit margins, here’s hoping Subway’s upgraded loyalty program is better received by its franchisee network.