Great Clips’ 1,200 franchisees employ close to 40,000 people across the brand’s 4,300 locations, said Steve Hockett, CEO of the Minneapolis, Minnesota-based hair salon brand. “And their employees cannot be our employees,” continued Hockett. “It’s a huge distinction and there needs to be clarity.”
Franchise Freeway News
Longtime franchise finance executive Candice Caruso recently joined WSFS Bank to head up its SBA lending to small businesses, including the franchise sector.
Jania Bailey believes what the franchising world needs is another franchise disclosure document or FDD, but this time for brokers. Her company, FranNet, is launching what she calls the first broker disclosure document or BDD in franchising, meant to th…
You heard it here first: Renaming Rusty Taco to R Taco was a terrible idea, especially since Rusty was the name of the taco brand’s late founder, Rusty Fenton. As one of the first public-facing changes under the new Inspire Brands parent company, the 27-unit fast-casual brand has reverted to its old name—Rusty Taco.
“Giving awards for community service is one of the greatest things we can do,” Doc Cohen said from the stage during the 2018 Franchising Gives Back awards dinner Tuesday night, September 4. Cohen had just finished sharing some big numbers: $245 million and more than 2 million hours. That’s the amount, in dollars and time, IFA members and volunteers have donated to hundreds of community organizations and charitable groups.
We at Franchise Times are hard at work on a new project: the acquisition of The Franchise Handbook, for 30 years a recognized industry resource and now preparing for a re-launch.
Restaurants face a constant balance between attracting new customers and keeping their best customers happy. And some new data brings a little clarity around each of those unique customer sets.
How much is brand loyalty worth to your franchise? To Chuck Runyon, CEO of Anytime Fitness, the answer is a cool half million and counting. That’s how much Anytime has spent reimbursing any franchise partner or customer who gets a Runningman tattoo, the company’s symbol, snaps a photo of it and sends it in to headquarters in Woodbury, Minnesota.
“My role is to make the dream come true for the person who had the idea,”said Tam Kennedy, a Taco John’s franchisee with nine locations in Minnesota and Iowa, and with a mindset that she must be the embodiment of a premier operator. She spoke on a panel about working through conflict between franchisees and franchisors at the Faegre Baker Daniels Franchise Summit last week.
The smartest franchise brands are not simply looking at data, but also gleaning useful insights to improve operations, such as reducing food waste by evaluating inventory or understanding which menu items are selling and stocking accordingly.