I am delighted by the new Edwards Dessert Kitchen bar and restaurant in Minneapolis. A brick-and-mortar experiment by Schwan’s, this restaurant for drinks and treats feels like something new.
Franchise disclosure documents have gotten absolutely massive and complex—and some franchise attorneys want to do some major trimming.
The internet of things (IoT) is here, but how this low-cost, high-impact technological framework fits in restaurants, healthcare or retail hasn’t quite been fleshed out out.
In case anyone was overwhelmed or even jaded by the shiny, giant delivery players speaking on stage at the Food On Demand Conference today—Grubhub, UberEats, Postmates, Google and their impressive peers—along came Delivery Dudes’ founder Jayson Koss, speaking truth to power in funny fashion and rocking the best hair of the conference.
Since Seth Priebatsch, founder of LevelUp, joined Grubhub after his company’s acquisition, he’s been bombarded by requests from restaurant operators to give a discount. What he’s heard most often: “Sharpen your pencil,” he said during the second day of the Food On Demand Conference, but he joked there’s a problem with that phrase. “I’m a millennial so I’ve never even used a pencil!”
“We have to think about a system of 4,000 stores and how are you going to create a consistent experience,” says Dawn Croft, KFC’s director of legal, speaking today at the Food On Demand Conference in Chicago.
From the brilliant idea file comes this, from Alex Canter, who grew up as the fourth generation of his family’s restaurant business called Canter’s Deli in Los Angeles. It has to do with grilled cheese sandwiches, as he told the audience at today’s Food On Demand Conference in Chicago.
Owning the customer is critical for restaurant operators as the delivery and mobile ordering business evolves, said Andrew Charles, senior analyst for Cowen & Company, in opening remarks at the Food On Demand Conference in Chicago today.
When famed ramen chef Ivan Orkin opened a tiny ramen shop in a suburb of Tokyo in 2007, he’d look out his shop window and see an old lady who ran a tobacco store. “This old lady and I became fast friends,” he recalled to the opening day audience at the Food On Demand Conference in Chicago, and ultimately taught him a lesson in hospitality and delivery that he shared with the crowd.
Arby’s parent Inspire Brands has launched Inspire Impact, which is a data-driven platform to show how the franchised conglomerate is making positive contributions to the local and national economy.